Shipping policy

Processing & Shipping Times
All orders are processed within 1-2 business days. Once your order has been processed, standard shipping typically takes 3-5 business days to arrive, depending on your location. Orders are not processed or shipped on weekends or holidays.

Shipping Rates & Carriers
Shipping rates are calculated at checkout based on your order's destination and weight. We use trusted carriers to ensure your order arrives safely and on time.

Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for the tracking information to update.

Delays & Lost Packages
While we strive to meet our estimated delivery times, occasional carrier delays may occur. If your package is significantly delayed or lost in transit, please contact our customer support team for assistance.

Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the issue, and we will work to resolve it as quickly as possible.

For any further questions regarding shipping, please reach out to our support team at shop.thelongdrinkmerch@gmail.com